Frequently Asked Questions
We endeavour to answer your frequently asked questions on this page. If there’s anything you feel we haven’t answered, please get in touch with us.
Purchasing, Shipping & Fulfillment
Q: I backed the deck on Kickstarter. How can I change my mailing address?
A: We have not yet gathered mailing addresses. We will be sending a ‘Kickstarter Survey’ via email to request your address once we are ready to ship the decks!
Q: When will the deck be available to pre-order?
A: The cart will open October 31, 2019 at 8am MST.
Q: When will I receive my deck?
A: We are still working to finalize details with our printer and don’t know exactly when we’ll be ready to ship, but we estimate it will be some time in December 2019. We will focus on fulfilling Kickstarter orders first, then move on to general pre-orders.
Q: Will my deck be shipped in time for Christmas/Yule?
A: There’s no way to guarantee this, but we will do everything we can to make this happen!
Q: What are the terms for wholesale orders?
A: If you’re interested in stocking the deck in your shop, please email firstname.lastname@example.org and we’ll get back to you with all the info.
Q: What is the card stock like?
A: 350 gsm with a matte finish. In other words, thick enough to hold up to handling, but not too thick to shuffle!
Q: How big are the cards?
A: 70x112mm – slightly smaller than standard tarot cards which are typically 70x121mm.
Q: What is the box like?
A: One piece, rigid with a matte finish. Lid flips open like a book.
Q: Does the deck come with a guidebook?
A: Yes, the 134 page guidebook will be in the box with the cards.
Stay up to Date
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Looking forward to chatting to you.